Why Your Small Businesses Needs a CRM?

Managing sales and client interactions can be easy at the beginning of your business journey. But as your small business starts to grow, you are faced with a number of challenges and it only gets tougher. Whether it is to streamline your sales cycle, capture and manage leads automatically, build or retain customer relationships, improve internal communications, there’s a lot that business requires to keep the engines running. That’s why there’s a need for small businesses to invest in a CRM that can accelerate and support business growth. Here are some of the reasons to consider while getting a CRM.

  • You need a better way to track your prospects and customers
  • You have a long or complex sales cycle
  • You want to reduce manual data entry
  • You want to improve your sales, marketing, and customer service ROI
  • You want access to more usable business data
  • Your goal is to grow your business

Challenges Faced by Small Businesses without CRM

Lack of Customer Resolution Tracking System

Due to a lack of CRM, businesses can lose valuable customer revenue and deals. This happens when there’s sales order non-compliance. It can also lead to missed opportunities to gather the feedback of customers on the product/service and make improvements.

No Centralized Database

Another challenge faced by small businesses is the lack of a centralized database. It can waste the time of the sales representatives as it can be a lot of work collecting details from multiple platforms.

Longer Sales Cycle

Not having a structured sales process that supports the prospective business can lead to inaccurate sales forecasting, inability to identify the potential opportunities, and manual sales workflow processing.

Problems with Lead Management

One of the biggest challenges faced by businesses is lead management. Without a robust CRM for lead capturing, it can be difficult to overcome this challenge. A CRM helps in automating the lead management process to secure business growth.

Improper Task Management

Manual task management such as manual data collection and entry, sending emails, and creating records can cost time and business. A CRM can automate these manual tasks and help in organizing records, and communicate through emails & texts to help you meet your deadlines on time.

Below Par Customer Management

For every business, it is important to meet the needs of customers in order to retain them for a longer period of time. Without a CRM, it can be difficult to not only find new customers but also build lasting relationships with the existing ones.

How can CRM Software Help Your Small Travel Business?

A CRM or Customer Relationship Management software is a tool that streamlines your travel business workflow through sales automation, lead handling, and customer relationship management to accelerate conversions. The software helps in providing a seamless customer experience on par with big businesses. It enables you to organize and prioritize the customer journey with your business and provides a thorough insight into your team’s progress. It also helps improve the engagement with your customers and maintain all their details in one place. With a CRM, you can analyze the sales patterns and easily predict future revenue growth.

Benefits of CRM Software for Small Businesses or SMB


Sales Tasks Automation:

A CRM Software lets you automate the sales tasks including tracking sales, lead follow-ups and performing post-sales activities. The tool has the ability to track all your sales and marketing activities in a single place. It handles all the major administrative tasks, manages client records, and send personalized messages to the contacts for follow-up, giving you more time to work on other important tasks.


Effortless Team Collaboration:

One of the key features of a CRM system is that it keeps the information centralized for everyone in the team. The team members can easily track the sales pipeline, access customer details, and track sales probabilities. With a CRM, you can better manage sales by analyzing the impact of marketing campaigns to improve productivity.


Effective Customer Interactions:

CRM software gives a 360-degree view of customers to the sales representatives. This can lead to longer and stronger customer relationships. Sales reps can have personalized and richer conversations with customers’ history and prior interactions in hand. Once you remember what’s important to your customers and what interests them, you can build trust among the customers.


Sales Performance Analysis:

For small businesses, it is crucial to identify the source of future business. CRM software helps in the analysis of current sales performance while working as an opportunity management tool. It helps predict the scope of future revenue. It also enables you to bring improvement to the potential services and issue handling to turn your business proactive towards customers’ problems.


Easy Integration:

The best part about CRMs is their ability to integrate with other software and platforms. By integrating with social media and email activities, the CRM makes it possible to prioritize, manage, and respond to customers in real-time. It can also help you capture leads by cutting down on the manual data-entry process, thus saving you more time. That way, you can work on the conversion of leads and better manage your social media and email campaigns.

Why is Tutterfly CRM the Best Choice for Small Businesses and Startups

Tutterfly CRM for small businesses is built to support productivity and growth. It is easy to set up and features a simple layout for high flexibility. The software offers a number of modules and functionality to help small businesses step up their sales and marketing process. Tutterfly allows you to:

  • Capture leads from websites and social media directly into the CRM
  • Track and manage the sales pipeline and predict conversion rate
  • Boost productivity through automation of sales, leads, and client management
  • Manage and personalize your engagement with the company
  • Segment your prospects and target potential leads

Boost Your Productivity with Tutterfly CRM

Easy to Use

It’s imperative to assume that not everyone has the time to learn and master a complex new business application. That’s why Tutterfly offers a streamlined and easy-to-use interface that can help you sell faster right away.

Fast Onboarding

It can be a hassle to migrate existing sales data and spreadsheets to a different application. But with Tutterfly, the data transfer can happen with a few clicks.

Full Customization

Tutterfly CRM provides its users with several customization options to fit their business needs. One can leverage these customization options without the help of a technical team or prior coding experience.


Tutterfly CRM provides WhatsApp, Facebook, and Webform integration to capture leads efficiently along with the ability to do lead tracking and lead nurturing.


Tutterfly offers features like encryption, IP restrictions, etc. to help protect your data from theft and give you the power to provide access to authorized users.

Achieve more with Tutterfly CRM for Small Businesses

Connect with your customers from anywhere in the world

  • Reach out to your customers across channels using email, call, and social media.
  • Get real-time insights when customers interact with your business.
  • Gauge the effectiveness of client communication and find the best channel to reach out to your customers.

Work faster with automation

  • Automate all aspects of your business and cut out repetitive tasks.
  • Streamline the lead management process to get the most out of every lead.
  • Stay on top of your activities, increase TAT (turn around time), and improve the workflow follow-ups.

Get real-time insights and reports

  • Make smarter business decisions with powerful real-time analytics.
  • Measure and manage your organization’s sales performance.
  • Track key performance indicators including sales forecasting.

Itinerary Builder

  • Tutterfly CRM gives you access to a stunning itinerary builder with which you can create beautiful day-wise itineraries within minutes.
  • You can easily build customized itineraries with the CRM’s intuitive itinerary builder module.


  • Tutterfly is a mobile-friendly CRM solution that comes with a mobile application that lets you track and log activities using your smartphone and tablets from anytime and anywhere.

Frequently Asked Questions

A CRM is specially designed to cater to the needs of businesses by helping them build and maintain good customer relationships. It enables them to drive high customer satisfaction and retention. It helps the sales team in increasing their productivity and improves customer services. A CRM software gives a company a competitive advantage by boosting its sales revenue, cutting down manual work, and centralizing the crucial details.
Tutterfly CRM is best for travel businesses that are looking forward to increasing their revenue and building lasting customer relationships. It offers workflow automation, lead and opportunity management, customer relationship management, sales forecasting, and more. It can support businesses by saving their time by reducing manual data entry tasks. That way the teams can focus more on driving conversions.
A CRM offers tons of features to help increase the ease of doing business and maximize productivity. For travel businesses, there are some key features offered by CRM software. It includes automation of workflow, analytics & reporting, task management, hierarchy management, sales forecasting, interaction tracking, team collaboration, and mass mailing.
Tutterfly CRM software is quick and easy to set up. All it requires from a user is to sign up using some of the required company details. Once registered and verified you can easily implement Tutterfly CRM as per your business requirements.
A CRM supports a sales team by managing the entire sales cycle from lead management to client handling to conversions. Here are some of the ways a CRM can help small businesses:
  • Track and management communications along with the account activity
  • Centralize lead data to increase the ease of access
  • Qualification of leads and tracking of potential customers
  • Detailed reports for forecasting of sales and identification of trends
  • Accessing and sharing of information across teams